Shipping & Delivery Policy

This Shipping & Delivery Policy explains how HUR Ventures LLC ("HUR Ventures," "we," "us," or "our") processes and ships physical products purchased through our retail and e-commerce channels. Where an order is fulfilled through a third-party marketplace, that marketplace's shipping terms may also apply.

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during peak periods, promotions, or due to stock availability.

Business days are Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays begin processing on the next business day.

We ship using reputable carriers such as USPS, UPS, and FedEx, or comparable services, selected based on the destination, weight, and service level of the order. For orders fulfilled through online marketplaces, the marketplace's standard carriers and methods may be used.

Shipping costs, where applicable, are calculated based on the order's size, weight, destination, and selected service, and are shown or quoted before the order is confirmed.

Delivery time frames provided at checkout or on the carrier's tracking are estimates only and are not guaranteed. Once a package is handed to the carrier, delivery timing is subject to the carrier's handling and is outside our direct control.

When a tracking number is available, it will be provided so you can follow your shipment. Please allow time for the carrier's system to update after a label is created.

We currently ship within the United States. Certain products may be subject to shipping restrictions based on the destination or the nature of the item. If we are unable to ship to your location, we will contact you and issue a refund for any affected items.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or non-delivery resulting from an incorrect or incomplete address. If a package is returned to us due to an address error, we will contact you to arrange re-shipment; additional shipping charges may apply.

If your shipment arrives damaged, or if tracking indicates a problem in transit, please contact us within 7 calendar days of the delivery or expected delivery date with your order number and any relevant photos.

We will work with the carrier to investigate and, where a shipment is confirmed lost or damaged in transit, provide a replacement or refund in line with our Refund & Return Policy.

For any questions about shipping or delivery, please contact us:

• HUR Ventures LLC
• Email: info@hurventures.com
• Phone: +1 (307) 445-3471
• Address: 30 N Gould St #36621, Sheridan, WY 82801, United States